A monthly newsletter, a seasonal offer, a change of hours. An email campaign goes to everyone you choose, from your business address, and you can see who opened it.
Start a campaign
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Select Marketing in the left menu, then Emails at the top.
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Select the Campaigns tab, then Create campaign.
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Choose where to start:
- Email Marketing Templates: ready-made designs to adapt. - Your Templates: designs saved in your account. - Blank: a plain email.
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Give the campaign a name you’ll recognise later.
Write it
- Select any text to change it. Select a picture to swap it for one of yours.
- Drag new blocks in from the panel on the left if you need another section or button.
- Write a subject line at the top. Keep it short and specific.
- Select Save.
Send yourself a test first: Select the three dots at the top, then Test email, and send it to your own address. Open it on your phone. That’s how most people will read it.
Choose who gets it and send
- Select Send or Schedule.
- Under recipients, choose All contacts, a tag such as newsletter, or a smart list. To send to some people but not others, see Choose who gets your email.
- Check the From name and address. They should be your business, not a person’s private email.
- Select Send now, or pick a date and time to schedule it.
See how it did
Back on the Campaigns tab, select the campaign to see how many people received it, opened it and clicked. Replies come into your Conversations inbox like any other email.
Where to go next
- Choose who gets your email: tags, lists and leaving people out.
- Send a text to your list: the same idea, by text.
- Add a contact: tags are set on the contact.