Other places to get help
Some things sit with the company you hold the account with — your payment processor, your Google listing, your ad accounts. When the fix is on their side, going straight to them is faster than going through us. Anything inside Kanamé is still ours: come back and search, or ask us.
Payments
Chasing a payout or a disputed charge? Stripe holds your funds and your verification status, so they can resolve it faster than we can.
Connecting Google is on us. Proving you own the listing, lifting a suspension, or securing your mailbox is on Google, and they can act on it same day.
Social and lead sources
A connection that will not authorise is almost always a permissions problem on the platform, not in your account. Fix the access at the source and it usually connects on the next try.
- Meta Business Help Centre (opens in a new tab) Page roles, Business Manager access, and lead-form permissions.
- Instagram Help (opens in a new tab) Professional accounts, messaging permissions, and Reels.
- WhatsApp Business Help (opens in a new tab) Business account status, display name, and messaging policy.
- LinkedIn Marketing Help (opens in a new tab) Ad account access and Lead Gen Form permissions.
- TikTok Business Help (opens in a new tab) Business Centre access and Lead Generation forms.
Connecting other tools
Using something we do not connect to yet? Zapier bridges most of it without a developer.